|Sunday||11:00 am||-||05:00 pm|
|Monday||11:00 am||-||05:00 pm|
|Thursday||11:00 am||-||05:00 pm|
|Friday||11:00 am||-||05:00 pm|
|Saturday||11:00 am||-||05:00 pm|
I am at my Bertrand St. office in Flagstaff from Thursdays-Mondays, with Tuesday and Wednesday off. Sessions are by appointment only. I also see my Compassionate Touch clients on those days, in their homes or healthcare facilities.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
A 4 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 4 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment. Exceptions will be, during this time of the pandemic, if you need to cancel due to illness or recent exposure to the virus.,
Anyone who either forgets or consciously chooses to forego their appointment for whatever reason will be considered a “no-show.” I have a policy that everyone is given one free mistake a year. On a second offense, you will be charged a 1/2 hour fee for your “missed” appointment. If there should happen to be another offense, you will be charged a full hour.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to me and other customers, please plan accordingly and be on time. (However, if I should happen to be the one that is running late, you will receive your full appointment time.)
I look forward to working with--and on--you!